Skip to main content

Pine IT · Fixed-fee review

Know what is working, what is exposed, and what to fix first.

The Technology Operations Review is a fixed-fee assessment of the systems and operating practices your firm depends on. We run a standard evidence baseline across your technology environment, investigate the concern that matters most to your leadership team, and turn the findings into a practical 90-day plan.

Built for professional firms of 20 to 200 people: Engineering, Accounting, Legal, Architecture, Financial Services, and other firms that handle client data people care about.

Book a 20-minute fit call. You'll talk to Will Sheldon, who runs the reviews. We ask what's worrying leadership and what your current setup looks like. You leave with an honest read on whether the review fits. No proposal unless you ask for one.

  • Fixed CAD $2,500, 100% credited toward remediation or Managed Technology Operations.
  • Standard evidence baseline.
  • One priority focus included.
  • Read-only review with a senior-led results meeting.
  • Findings and deliverables belong to the client.
Fixed CAD $2,500,100% credited toward remediation or Managed Technology Operations
1Priority focus included
90 daysPractical improvement or transition plan
20 minutesFit call with Will Sheldon

The standard baseline

Six questions every firm should be able to answer. We collect the evidence for each one.

  1. Systems and ownership.

    What does the firm actually depend on, and who is responsible for each piece? Most leadership teams are surprised by the answer.

  2. Access.

    Who can get into what? Do people who left still have accounts?

  3. Devices.

    Are the laptops your staff carry client data on actually protected, encrypted, and up to date?

  4. Backups.

    If you lost everything today, could you get it back? Has anyone ever proved it with a real restore?

  5. When things break.

    Who owns the problem, who gets called, and does everyone agree on that before the bad day?

  6. The honest gaps.

    Where we can't get proof, we say so. Anything unverifiable is marked Not Verified, never assumed.

What you walk away with

Buyer-owned findings and a practical plan.

You receive a current-state technology, dependency, and ownership map; a concise evidence appendix; 5–10 prioritized actions with owners, timing, and relative effort; and a 90-day improvement or transition plan.

A senior Pine IT operator leads the results meeting. Findings are reported as Red, Amber, Green, or Not Verified, with evidence and limitations. The deliverables belong to you.

This is not a penetration test, formal audit, certification, legal, privacy, or insurance opinion, or a guarantee of any outcome.

How it works

Baseline, focus, and senior judgment.

  1. Standard evidence baseline

    We review the systems, operating practices, ownership, and evidence your firm depends on.

  2. One priority focus

    At intake, leadership chooses one bounded concern for a deeper investigation.

  3. Senior synthesis

    An experienced operator turns the evidence into prioritized actions and a practical 90-day plan.

Choose your priority

One deeper focus, selected at intake.

Risk, AI, cyber-insurance, client questionnaires, Microsoft 365, recovery, and vertical-specific concerns are focus lenses within the same review.

Cyber-insurance renewal or a client security questionnaire

AI and client data: approved tools, permissions, exposure

Backup and recovery: can a restore actually be shown?

Microsoft 365 permissions and identity

Your IT provider: does the evidence match what you're paying for?

After the review

A paid entry into Managed Technology Operations.

The review remains useful if you do no follow-on work with Pine IT. If you want Pine IT to own the next steps, the fixed CAD $2,500 is 100% credited toward remediation or Managed Technology Operations.

See the compliance model

Questions firms ask

Before you book.

"We already have an IT person or provider."

Most firms we review do. We are not a replacement for either. What leadership usually lacks is independent evidence: what is working, where ownership is unclear, and whether coverage matches what everyone believes is covered.

"Is this an audit of our IT people?"

No. The review is read-only and the output is an ownership and action plan, not a report card. Many internal IT leads use the findings to get budget for things they have been asking for.

"Is this a security audit or penetration test?"

No. Security evidence is part of the baseline, but the result is a practical plan, not certification or a formal audit opinion.

"What does it cost?"

Fixed CAD $2,500, 100% credited toward remediation or Managed Technology Operations if you move ahead. If you don't, the findings are still yours.

Pine IT Will Sheldon, Co-Founder and Managing Director of Pine IT

Will Sheldon

Book a 20-minute fit call.

You'll talk to Will Sheldon, who runs the reviews. We ask what's worrying leadership and what your current setup looks like. You leave with an honest read on whether the review fits. No proposal unless you ask for one.

Prefer email? Write to info@pineit.ca or use the contact form and we reply within one business day.

Book a 20-minute fit call