IT provider accountability
You pay for IT every month. Does the evidence match?
We compare what the contract says, what the evidence shows, and who owns the gaps. If the current setup is adequate, the report says so.
Built for professional firms of 20 to 200 people: Engineering, Accounting, Legal, Architecture, Financial Services, and other firms that handle client data people care about.
The awkward question
What are you paying for, is it being done, and who is accountable?
Most firms we talk to have an IT provider, and most leadership teams cannot answer those three questions. Not because anyone is lying. Because nobody independent has ever looked.
The awkward version of that question shows up eventually: a client questionnaire, an insurance renewal, or an incident. Cheaper to ask it on a quiet Tuesday.
What you get
Buyer-owned findings and a practical plan.
The findings belong to you. Existing systems stay where the evidence shows they work.
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Ownership map
A current-state map of material technology, dependencies, and named ownership.
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Evidence appendix
The records behind each finding, with gaps marked Not Verified rather than assumed.
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Prioritized actions
Five to ten actions with owners, timing, and relative effort.
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90-day plan
A practical improvement or transition plan, followed by a senior-led readout.
What the review does
Compare the agreement with the operating evidence.
We run the standard evidence baseline, then use the priority focus on your provider relationship: what the contract says, what the evidence shows, where ownership is unclear, and what a reasonable firm your size should expect.
The work is read-only, with no access changes. Your provider does not need to be the enemy. The review often clears them and tightens the handoffs.
Pricing
One fixed price.
Fixed CAD $2,500, 100% credited toward remediation or Managed Technology Operations.
Start with ten questions
A good answer comes with evidence.
Ask for the asset list, restore record, admin-access list, patch report, offboarding steps, and the other records that show who owns the work.
Ten questions to ask your IT provider See why each question matters and what a good answer looks like.This is not a procurement exercise or a teardown. If your current setup is adequate, the review says so, and the report is yours either way.
Will Sheldon
Book a 20-minute fit call.
You'll talk to Will Sheldon, who runs the reviews. We ask what's worrying leadership and what your current setup looks like. You leave with an honest read on whether the review fits. No proposal unless you ask for one.
Prefer email? Write to info@pineit.ca or use the contact form.